Weāre living in an on-demand world. Whether itās instant streaming on Netflix, 2-hour deliveries from Amazon, or dinner Deliveroo-d at the touch of a button.
We want stuff now. The brands that succeed are the ones that can give customers what they want, WHEN they want it. Even if that means an answer to a question about a product or service at 2am.
But youāre not ready to hire a 24/7 support team. And answering the same questions from potential customers over and over on allll the channels (think Facebook, emails, Instagram DMs, Twitter ...) is getting hard to manage. You end up missing potential leads and customer service questions. You know you could grow your business faster if this was handled.
Thatās where I can help.
Hiya, Iām Sarah - a tech nerd, tea lover and chatbot specialist.
I spent a decade working in tech, from huge global firms to fast-moving start-ups, before branching out on my own to help purpose-based entrepreneurs like you.
My mission is to help you take advantage of the big shift in communication thatās happening right now:
One-to-one conversations with your customers at scale in messaging apps (think Facebook Messenger, Instagram DMs & Whatsapp).
I work with amazing brands to develop fun, conversational chatbots and live chat experiences to help solve your customersā problems and free up your time.
Whether you want to ...
- Answer questions from website visitors around the clock
- Send reminders to people whoāve registered for your webinars or summits
- Grow your email list
- Turn enquiries on your Facebook page into happy customers
... Iām here to help you do it - without the tech overwhelm or headache.
If youāre looking to build more personalised relationships with your audience and you really care about delivering the best user experience - Iām your girl.
Iām not for you if youāre looking for a quick way to āblastā your audience with your messaging and send them a gazillion notifications (thatās soooo 2007). And weāre definitely not a great fit if your response to Black Lives Matter is āall lives matterā.
Want to find out if we'd be a good fit? Click below to book a free 20-minute call with me
Conversations are the new leads - and I can help you start more conversations between your business and potential customers.
And when it comes to those conversations, I help you have more of the ones you WANT to have (sales & relationship building) ā¦. and spend less time on the ones that you DON'T need to have (like FAQs).
book a free consult
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Travelling
Podcasts - I've always got an earbud in listening to one of my many faves
Living & working by the beach
Hanging out at home with my husband & our awesome 7 year old
2021
Instagram Automation launched!
2018
Trained with School of Bots to learn everything chatbots & Messenger Marketing
2017
Introduced to the world of startups & chat apps
2014
Married the love of my life & had our son
(pretty awesome year!)
2009
Moved to London to specialise in Software Development
Graduated & began climbing the corporate ladder at KPMG. Soon realised accountancy wasn't for me!
2002
Started my Law & Tax degree at Bournemouth Uni (partly inspired by Elle Woods)
Spent my spare time after school learning to code websites (#nerd)
2022
I get to work with amazing clients around the world helping them build conversation experiences
tell me more!
matt haig
Lynda la plante novels
hello 7
the foo fighters
the walking dead
< Go Back
assam
the gruffalo
the beach hut
peanut butter cups
hello Fresh deliveries
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All the info you need to get ready for the Instagram revolution
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Grab your free checklist to fix your chatbot
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Click here to see ways we can get started working together!
let's work together already!
Ok ... you're clearly having fun here!
Work with ME